Last Updated: July 2026
At North South Travels Limited (HL-108), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website or booking our Hajj packages.
1. Information We Collect
We may collect the following information when you contact us or book a Hajj package:
- Full Name
- Phone Number
- Email Address
- Passport Information
- National ID (NID), if required
- Date of Birth
- Emergency Contact Information
- Travel Preferences
- Any additional information required for Hajj registration and visa processing
2. How We Use Your Information
Your personal information is collected and used for the following purposes:
- Processing Hajj package bookings
- Visa application and registration
- Airline ticket reservations
- Hotel accommodation arrangements
- Transportation management
- Customer support and communication
- Providing important travel updates and notifications
- Compliance with the requirements of the Government of Bangladesh and the Kingdom of Saudi Arabia
3. Information Sharing
We respect your privacy and do not sell, rent, or trade your personal information.
Your information may only be shared with authorized parties when necessary, including:
- Ministry of Religious Affairs (Bangladesh)
- Ministry of Hajj & Umrah (Saudi Arabia)
- HAAB (Hajj Agencies Association of Bangladesh)
- Airlines
- Hotels
- Visa Processing Authorities
- Transportation Providers
- Medical Service Providers
Such information will only be shared to facilitate your Hajj journey.
4. Data Security
We implement appropriate administrative, technical, and organizational security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.
Although we strive to protect your data, no online system can guarantee complete security.
5. Cookies
Our website may use cookies to improve user experience, analyze website traffic, and enhance website performance.
You may disable cookies through your browser settings; however, some website features may not function properly.
6. Third-Party Links
Our website may contain links to third-party websites for your convenience.
North South Travels Limited is not responsible for the privacy practices, security, or content of external websites.
7. Data Retention
Your personal information will be retained only for as long as necessary to:
- Complete your Hajj arrangements
- Meet legal and regulatory requirements
- Maintain business records
- Resolve disputes when necessary
8. Your Rights
You have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request updates to your contact details
- Request deletion of personal information where permitted by applicable law
Certain information may be retained where required by government regulations or legal obligations.
9. Policy Updates
North South Travels Limited reserves the right to update this Privacy Policy at any time.
Any changes will be published on this page with the revised “Last Updated” date.
10. Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us.
North South Travels Limited (HL-108)
📍 Address:
Madina Tower (3rd & 4th Floor), 3/4 Purana Paltan, Dhaka-1000, Bangladesh
📞 Phone: +880 1711-988160
💬 WhatsApp: +880 1978-585857
✉️ Email: (contact@nstlbd.com)
🌐 Website: (https://nstlbd.com )
Our Commitment
Your trust is our responsibility. We are committed to protecting your personal information while providing safe, reliable, and professional Hajj services with integrity, transparency, and care.